IM Solutions, LLC

Audio Visual Operations Manager

Melbourne, FL - Full Time

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002.  We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs.  IM Solutions is located on the Space Coast of Florida just minutes from beautiful east coast beaches.

IM Solutions is searching for an Operations Manager responsible for overseeing and coordinating the AV/IT Installation, Engineering and Software Services departments with a focus on quality, profitability, safety, and customer satisfaction. This position has tremendous growth opportunity including incentives to business ownership based upon performance and leadership ability.  The ideal Operation Manager will have strong leadership skills, a proven background in audio-visual systems and construction, an entrepreneurial mindset and a commitment to upholding our company's core values. 

Reports to: CTO

Key Responsibilities:
  • Provide executive leadership for the Installation, Engineering and Software Service Departments
  • Lead department managers in achieving Key Performance Indicator (KPI) success criteria.
  • Coordinate and prioritize projects, operational initiatives, and company resources to ensure optimal performance and efficient resource utilization
  • Build, develop and lead high-performing teams of 15+ employees by fostering professional growth, accountabilty and training of employees 
  • Serve as the primary point of contact for customers, cultivating strong relationships and ensuring exceptional customer satisfaction throughout the project lifecycle.
  • Drive continuous operational improvement by implementing and optimizing EOS processes, workflows, and performance metrics.

Required Qualifications:
  • Strong organizational and leadership skills managing team of 15 or more people
  • 10+ years experience in Audio Visual project management and construction methodology 
  • Must have a strong understanding of Audio Visual and low voltage systems
  • Must have a strong understanding of IT networks and standards
  • Commitment to people management with dignity and respect
  • Entrepreneurial experience and/or spirit
  • Excellent written and verbal communication skills
  • Adaptability to technology advancements and changing project requirements
  • Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
  • Knowledge of best project management practices and problem-solving abilities
  • Project Management Professional (PMP) or technical degree preferred

To Achieve Top-Level Success, You Will Need To: 
  • Support, contribute, and comply with the company’s entrepreneurs operating system (EOS)
  • Align with the Core Values of IM Solutions
  • Work well under pressure and maintain the highest standards of integrity and teamsmanship

IM Solutions Core Values Alignment
Core values are the most important aspects of the IM Solutions culture.
  • Life-Long Learning - Personal commitment in learning inspires us to continually grow
  • Others Focused - Building strong relationships with team, customers and community
  • Positivity - Positive thinking will give us positive results
  • Solutionist - Passionate and reliable problem solving is in our DNA
If your personal core values align with ours, you can find success at IM Solutions.


Benefits
  • Flexible 9/80 work schedule with every other Friday off
  • Employee Incentive Plan based upon KPI performance
  • Health, Dental and Vision Insurance
  • Simple IRA with Company Match
  • Paid time off
  • Paid Holidays
  • Comprehensive training program
Apply: Audio Visual Operations Manager
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Are you a US Citizen?*
What is your experience with the Entrepreneurial Operating System (EOS) or similar operating systems?*
How many years experience do you have in the Technology and/or the Audio Visual/Information Technology (AV/IT) systems industry?*
How many years have you held direct leadership responsibility of teams?*
What is the average number of people in the teams you have led?*
List any certifications you possess
Are you interested in potential business ownership?*
Are you located within 30 miles of the IM Solutions Headquarters in Melbourne, FL?*
If you are NOT located within 30 miles of the IM Solutions Headquarters in Melbourne FL, are you willing to relocate?*
If you are NOT located within 30 miles of the IM Solutions Headquarters in Melbourne FL, how long would it take you to relocate*
The following questions are entirely optional.
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*